The IT Help Desk That Lives Inside Your Microsoft 365

Stop paying per-user fees for external tools. CentraDesk leverages the power and security of your existing SharePoint environment to deliver a complete ticketing and asset management solution.

View Pricing →
A screenshot of the CentraDesk dashboard

Everything you need. Nothing you don't.

CentraDesk is built for organizations that run on Microsoft 365.

Deep M365 Integration

Lives in SharePoint, notifies in Teams, and automates with Power Automate. It's a true M365-native application.

No Per-User Licensing

A one-time setup cost. Your entire organization can submit and track tickets without expensive monthly fees for each user.

Full Data Ownership

Your sensitive ticket and asset data never leaves your secure SharePoint environment, ensuring compliance and security.

Complete Asset Lifecycle

Track hardware from procurement and provisioning to assignment and decommissioning with a complete, built-in asset manager.

Automated Workflows

Leverage Power Automate to handle ticket confirmations, assignment notifications, and approval processes automatically.

Fully Customizable

As a SharePoint solution, the system can be extended and customized to fit your exact business processes.

A Flexible Platform for Any Department

While built for IT, the core engine of CentraDesk—request tracking, asset management, and a knowledge base—can be configured to support any service department in your organization.

Human Resources

Use the ticketing system to create a confidential portal for employee questions. Track physical assets like security badges and company phones assigned to staff.

  • Onboarding Requests
  • Policy Questions
  • Track Assigned Phones

Facilities Management

Adapt the ticketing system for maintenance work orders. Use the asset management module to track valuable equipment and tools.

  • Maintenance Work Orders
  • Office Supply Requests
  • Track Company Tools

Operations Teams

A simple but powerful platform to manage internal team tasks, track project issues, or handle client feedback in a centralized list.

  • Internal Task Assignments
  • Project Issue Tracking
  • Client Feedback Logs
Note: Using CentraDesk for other departments requires a one-time setup of new SharePoint lists and Power Automate flows, which can be done as a professional service. The core application is flexible enough to support these use cases.

Ready to Simplify Your IT Operations?

See how CentraDesk can save you time and money by integrating your help desk directly into your SharePoint environment.

Request Your Personalized Demo